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The Circulator’s “Where’s My Bus” Service

by Mark Wellborn

The Circulator's "Where's My Bus" Service: Figure 1

DC recently launched Where’s My Bus, a service that lets Circulator bus riders know how far away the next bus is from their stop.

Riders who want to know when the next bus on their route will arrive should go to circulator.dc.gov then select their route and bus stop, and the new service will use real-time GPS data to tell how close the next few buses are to the stop. The service will also let the rider know of any service disruptions.

This is a different service from NextBus that we wrote about in late May. NextBus, which launches on July 1, will allow riders to retrieve real-time bus arrival information from Metro’s web site, by telephone or from electronic signs installed at select stops.

The city is working on an iPhone application for Where’s My Bus, which they hope to launch in late summer.

This article originally published at http://dc.urbanturf.com/articles/blog/the_circulators_wheres_my_bus_service/1080

3 Comments

  1. anne said at 2:20 pm on Tuesday June 30, 2009:
    does anyone know who makes this product?
  1. Big Bob said at 7:03 pm on Tuesday June 30, 2009:
    The DC Circulator made this product and it shows. This thing doesn't help me at all and the website is full of broken links. So I see the bus is on the other side of town...geez thanks. I want to know when the bus is coming to ME, not where the bus is elsewhere in the city.
  1. TransitNut said at 4:17 am on Wednesday July 1, 2009:
    Maybe the DC Circulator people spent too much time listening to Wayne Gretzky - he used to say that he wanted to go to where the puck was going to be, not where the puck was. Maybe they want people to do the same thing with buses. What amuses me about the mickey mouse version of NextBus that the Circulator has put up is that they actually claim they're saving money. I guarantee they spent a few hundred thousand of staff time working on it and it will take a full-time staff person - 100K with salary and benefits - to monitor the cheapo system they've built. I predict they switch to NextBus within three months.

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